Do you have problems with ordering? Contact our representative, and we will help you to place an order and give you recommendations about a selected medication. A consultation is free of charge and is available 24/7.
SHIPPING & HEALTH GUARANTEE
HOW WE SHIP YOUR BIRDS
Were you searching for a bird(s) and now have found a perfect match? This is how we handle the shipping procedure. As soon as we confirm the purchase of your bird plus shipping fees if required, we will get a pet transportation service to take care of the entire process. We select the best flight(s) possible taking the overall travel time and layovers into consideration. Additionally, the airlines provide a “Pet First” travel program including a climate control area for all parrots that travel by air.
TRACKING YOUR Birds
The service therefore picks the bird(s) up and deliver to the airline. The customer is supplied with the airline, flight number(s), air waybill number, and flight arrival time prior to departure. It is recommended that you arrive the airport earlier than the expected flight arrival time. so your parrot is not waiting at the airport for any length of time. Customers will receive a confirmation call from us on the day of shipment. A return call or e-mail to rainbow parrots letting us know that the bird(s) arrived safely is greatly appreciated.shipping
The birds are transported in special facilities with the same pressure and temperature as the passenger cabin. We ship year-round, limited by severe weather conditions, or requirements specific to the airline or the receiving airport, or when it might be unsafe to ship the bird. Normally we prefer all homes to come and pick up their bird in person but for those that are not within driving distances, we offer person to person delivery via major airlines. Airfreight charges vary from one airline to another but generally are around $80 -$200 nationwide when free shipping isn’t available. The distance is not the only deciding factor. It is based on the dimensional weight of the shipping crate and declared value of the birds).
HOW WE SHIP OUR BIRDS EGGS
Our parrot eggs are gathered daily, rinsed and sanitised and held in cool storage until shipping. These parrot eggs are specially packed and shipped Priority Mail worldwide. Any timely guaranteed deliveries must be shipped Express Mail.We always carefully select the best parrot eggs for incubation and hatching. Our ostrich live in large group paddocks so the rate of fertility is very good in our parrot hatching eggs. However we cannot guarantee fertility with factors affecting shipping and customer error in incubation process. Reality of hatching is not all eggs are fertile; not all fertile eggs will hatch; and not all chicks will live. Success hatch rate has been 90 % or better with our customers.
We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects.Breeder Health Guarantee: All birds come with a 72-hour limited health guarantee. If not we will replace the bird or give a full refund on the purchase price, if proven not to be healthy at the time of sale. Once a bird leaves our home, circumstances and conditions are beyond our control, therefore we cannot guarantee the birds beyond this 72-hour period. If you’re avian veterinarian performs a health examination within the allotted time period (72 hours) and discovers a problem too costly to cure, or a problem that cannot be cured, we will replace the bird with one of the same kind or value, or buy the bird back For that you must relinquish the bird back to me with a letter from the vet explaining the nature of the illness. This letter must be on the vet’s official letter pad with vet rubber stamp seal. The bird will be replaced or a refund of the full purchase price will be made.In the event that the bird dies within 72-hours of purchase, you must immediately refrigerate (not freeze) the bird’s body in a sealed plastic bag and deliver the death bird within 12 hours to a qualified avian vet for necropsy to determine the cause of death. If a viral disease or congenital hatch defect is determined to be the cause of death, the bird will be replaced or a refund of the full purchase price will be made. This letter must also be on the vet’s official letter pad with vet rubber stamp seal. Before getting refund the death bird photos and video want to be shown to us including the identification band.It is understood that Seller will in no way be responsible for any veterinarian medical bills, including charges for a necropsy, or refund of any shipping charges if the bird was originally shipped to you. Buyer also understands that if the leg band is removed from the bird, the Health Guarantee is null and void. The veterinarian must reference band number with the reason why the band removed, when explaining any disease or cause of death.